Özer Çetinkaya

Product Owner

I build user-driven, technically sound digital product experiences that connect strategy with real-world execution.

Results-oriented Product Owner with over six years of experience leading the development of digital, web, and mobile products. Skilled in agile methodologies, backlog management, and cross-functional team collaboration—aligning backend, frontend, and mobile teams through stand-ups, retrospectives, and clear communication.

Certified as an AWS Cloud Practitioner, with a solid understanding of cloud fundamentals and how they support product innovation. Proficient in SQL for extracting insights to guide decision-making, and experienced in collaborating with UX/UI designers, developers, and marketing teams to create seamless user experiences.

Combining a user-centered mindset with technical fluency, I leverage AI-driven insights, user research, usability testing, and high-fidelity wireframes (Figma) to drive product improvements. Passionate about problem-solving, innovation, and continuous growth, I aim to contribute to meaningful and impactful product journeys.

In my spare time, I enjoy playing basketball, running, reading, hanging out with loved ones, and diving into video games.

- Product Owner (2022/2024)

Endeksa is a tech startup specializing in online real estate valuation, dedicated to providing innovative solutions in the property market. I worked with a software team of more than 15 members including backend, frontend, and mobile developers.

Conducted daily stand-ups and retrospective meetings with backend, frontend, and mobile teams.
Held weekly meetings with the customer experience team to collect feedback and produce technical or design specs for the product. Improved user experience by creating high-fidelity wireframes with Figma.
Completed the redesign process of Endeksa's mobile app from scratch in collaboration with mobile developers and designers, resulting in a 550% increase in active users.
Played a key role in enhancing Endeksa Atlas, integrating AI-powered market analysis and property valuation features.
Organized vital developments and customizations for Spain and Portugal markets, coordinating product development and go to market activities.

- Product Owner (2020/2022)

Kbox Global is a food delivery startup focused on connecting restaurants with consumers. I worked in a software development team of over 20 developers, including backend and frontend.

Conducted daily stand-ups and retrospective meetings with backend, frontend, and mobile teams.
Organized necessary developments to provide a smoother experience for direct-to-consumers web application.
Managed the API connections to synchronize restaurant menus with major food delivery platforms, including UberEats, Deliveroo, and DoorDash.
Served as the primary point of contact between the Kbox Global team in the UK and food aggregators' integration teams in both the UK and US.
Developed direct-to-consumer channels and organized vital developments to enhance the user experience for the application, enabling seamless food delivery to customers.

- Project Manager (2018/2020)

As a Project Manager at Userspots, one of Turkey's leading UX/UI design agencies, I managed over 19 projects, managing scoping meetings, prioritizing user experience design, and ensuring timely deliverables.

Managed more than 19 redesign projects as a Project Manager at Userspots.
Conducted scoping meetings with clients, prioritizing user experience research and overseeing design work.
Conducted four UX research projects as a precursor to later stage UX redesign sprints, delivering high-quality project outputs within timelines to ensure client satisfaction.
Additionally, I contributed to innovation projects (IoX Digital), design thinking and MVP workshops with different companies.

- Project Manager (2017/2018)

I was responsible for end-to-end customer projects for LG Electronics. I coordinated the projects from ideation phase, to planning, technical drawing and all the way to the physical implementation phase.

Managed end-to-end customer projects, coordinating from ideation through planning, technical drawings, and physical implementation.
Oversaw the installation of campaign fields at shopping malls and commercial launch events, ensuring seamless execution and client satisfaction.

- Project Manager (2016/2017)

Eczacibaşi is one of the largest and most respected companies in Turkey, specializing in pharmaceuticals, consumer products, and building materials. I worked there as a project manager on departmental digital transformation projects.

As a specialist within the HR organization, I successfully transitioned manual processes to a digitalization using proprietary software and shared Excel sheets, significantly reducing inefficiencies.
I organized internal events and workshops, ensuring effective internal communication while managing the company’s fleet.